Phone numbers
Member Services Call Center
English: 1-800-464-4000 (toll free)
Spanish: 1-800-788-0616 (toll free)
Chinese dialects: 1-800-757-7585 (toll free)
For the hearing/speech impaired: 1-800-777-1370 (toll-free TTY)

Directions
The facility is located near the corner of Sand Canyon Avenue and Alton Parkway.

Please note: the Irvine Regional Medical Center is across the street on the left side of Alton.

From the 405
Exit at Sand Canyon. If you're coming from the 405 North, turn right at the off ramp onto Sand Canyon. If you're coming from the 405 South, turn left at the off ramp onto Sand Canyon. Take the first right, Alton Parkway. Turn right at the first traffic light into Kaiser Permanente's driveway.

From the 5 North
Merge onto the 405 North then exit at Sand Canyon. Turn right at the off ramp onto Sand Canyon. Take the first right, Alton Parkway. Turn right at the first traffic light into Kaiser Permanente's driveway.

From the 5 South
Exit at Sand Canyon. Turn right at the off ramp onto Sand Canyon. Turn left at Alton Parkway. Turn right at the first traffic light into Kaiser Permanente's driveway.

From the 91 East or West
Merge onto the 55 South. Merge onto 405 South. Exit at Sand Canyon. Turn left at the off ramp onto Sand Canyon. Turn right at Alton Parkway. Turn right at the first traffic light into Kaiser Permanente's driveway.